About the VNA & Hospice
- Overview
- Our Mission
- Our Values
- Our History
- Service Area Map
The Visiting Nurse Association & Hospice of Vermont and New Hampshire (VNAH) is a compassionate, non-profit healthcare organization.
We are committed to providing the highest quality home healthcare and support services to individuals and their families, while also serving the communities in our region with clinics, education and wellness programs.
Serving 86 towns in Vermont and New Hampshire and covering 3,000 square miles along the Connecticut River Valley, the VNAH cares for more than 6,000 people each year, making 150,000 home visits to people of all ages and at all stages of life.
Our hearts, skills, and resources are dedicated to delivering outstanding home and community-based health and hospice services that enrich the lives of people who live throughout our region. We do this in active partnership with other organizations and with the individuals and families we serve.
Integrity
We will always provide our services and support in a manner that reflects the highest levels of integrity and professionalism.
Innovation
We will always strive ensure that our agency provides leading clinical and technological support to those we serve.
Team Work
We will always commit ourselves to working in positive, supportive collaboration with our patients, their family members, our community partners, and each other in order to ensure that each person served receives the very best services possible.
Excellence
We will always be committed to providing exceptional service and to accept nothing but excellence in our interactions with patients, family members, referral sources, and those who share in our commitment to the people we serve.
Accountability
We will always be accountable to our patients and their family members, each other, and to the communities we serve.
Respect
We will always treat our patients, each other and our referral sources with the highest degree of recognition and respect.
The local home nursing movement started in Windsor, Vermont, in 1907. Currently, the Visiting Nurse Association and Hospice of Vermont and New Hampshire (VNAH) serves 86 towns, covering 3,000 square miles, along the Connecticut River Valley from central Vermont to the Massachusetts border. This population base is over 180,000. In the past 15 years, smaller visiting nurse and hospice organizations, having struggled with radically changing reimbursement policies, merged into one organization to reap the benefits of consolidation and to allow these essential community services to continue.
Historical Highlights
- 1907: VNA services initiated in Windsor, VT.
- 1953: VNA offers first New Hampshire services in Hanover.
- 1978: Hospice of the Upper Valley founded to support end-of-life care.
- 1983: Medicare initiates Hospice Benefit as reimbursement for end-of-life care.
- 1992: Visiting Nurse Associations form VNA/VNH: VNA of Southeastern VT; Mascoma Home Health Services; Gifford Community Health Services; Mary Hitchcock Memorial Hospital Home Health Agency; Home and Community Health Care of the Upper Valley; Windsor Regional Home Health Agency; and Woodstock Visiting Nurse Association.
- 1994: Lyme Home Health Agency merges into VNA/VNH.
- 1995: Hospice of the Upper Valley merges into VNA/VNH as self-funded program called Hospice of Vermont and New Hampshire (Hospice VNH).
- 1996: Randolph Area Hospice joins Hospice VNH program.
- 1996: Visiting Nurse Alliance and Hospice of VT and NH join 12 other local health care providers in Dartmouth Hitchcock Alliance, a network of independent services.
- 2001: Southern Vermont Home Heath Agency in Brattleboro merges with the VNA to increase contiguous Vermont coverage to the Massachusetts border, bringing the total number of towns served in VT and NH to 86.
- 2004: In recognition of the unity of the VNA and Hopsice, the agency's name becomes the Visiting Nurse Association & Hospice of Vermont and New Hampshire.
- 2007: Celebrated our 100th anniversary by earning a perfect score on the state clinical survey, creating a financial turn-around to a positive bottom line, and throwing a huge anniversary party in Windsor, VT.
